Privacy Policy

This Privacy Policy explains how Trustly Goods LLC (“Trustly Goods,” “we,” “us”) collects, uses and protects information when you visit trustlygoodsllc.com (the “Site”) or contact us through it.

Information we collect

• Information you provide. When you submit our brand partner inquiry form or email us, we collect the details you choose to share, such as your name, company, email address, phone number, the brands or products you represent, and your message.
• Technical information. Like most websites, our hosting provider automatically processes basic technical data when you visit, such as your IP address, browser type and the pages you request. This is used to deliver and secure the Site.
• No tracking. The Site does not use advertising cookies, analytics tools or tracking pixels.

How we use information

We use the information you provide to:

• respond to your inquiry and communicate with you;
• evaluate and manage a potential or existing business relationship, such as a wholesale or reseller account;
• keep records of our business communications; and
• protect the Site and comply with legal obligations.

How we share information

We do not sell or rent your personal information. We share it only:

• with service providers that help us run the Site and our communications, such as our website host (Hostinger), our form processor (Formspree) and our email provider (Google Workspace), which may use it only to provide their services to us;
• when required by law, or to protect our rights, customers or partners; or
• as part of a business transfer, such as a merger or sale of our business, subject to this policy.

Data retention

We keep inquiry information for as long as we need it to respond, maintain our business relationship and meet legal or accounting requirements, and then delete it.

Security

We use reasonable administrative and technical safeguards to protect the information we receive. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information you have shared with us by emailing longnguyen@trustlygoodsllc.com. We will respond within a reasonable time.

Children’s privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

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